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Insurance Information


A special holiday travel insurance scheme is available for all passengers travelling on our holidays which is arranged with Holiday Extras and underwritten by Allianz Global Assistance, who are both regulated and authorised by the Financial Conduct Authority (FCA).  Should you wish to take advantage of our holiday travel insurance please include the appropriate premium when booking your holiday.


This insurance policy will suit the Demands and Needs of an individual  or group (where

applicable) who have no excluded pre-existing medical conditions, are travelling in countries included within the policy terms and who wish to insure themselves against unforeseen events detailed in the cover section below. Subject to the terms, conditions and maximum specified claim limits.


We will not provide you with advice about the suitability of this product for your individual needs but will be happy to provide you with factual information.

We summarise below the details of the insurance cover provided which also includes

SPECIALTY ASSISTANCE LTD - 24-hour emergency service. The following is a brief summary of the cover available. Full details of Cover, Policy Warranties and Exclusions will be forwarded with your confirmation of booking. In any event you may ask for a specimen copy of the Policy Wording before booking should you wish to examine this in advance.


Loss of deposit excess £12.50 each and every loss.  £50 excess each and every loss for cancellation, curtailment, holiday abandonment, medical & other expenses, additional traveling expenses, personal property and personal money per insured person.

Cover Sums insured up to
1. Cancellation £2,000
2. Missed Departure/ Travel Delay

£100 UK

£400 Europe

3. Personal Accident £10,000
4. Medical Expenses £5,000,000
5. Additional Travelling Expenses- UK £1,000
6. In-patient Benefit
£10 per day up to £600
7. Personal Property/ Loss of Passport £1,500/ £100
8. Personal Liability £2,000,000
9. Delayed baggage £100
10. Legal expenses £15,000
11. 14 Day Refund Insurance Premium

Premium Per Passenger

(Infants under 2 years free if travelling with an insured adult)

  2 days 3 days 4 days 5 days 6 days 7 days 8 days
UK £10.00 £14.00 £17.00 £19.50 £21.00 £23.00 £24.50
Europe/Ireland £16.00 £19.00 £25.00 £27.00 £30.00 £32.00 £33.00



If you are travelling within the United kingdom, Channel Islands, Isle of Man or the Republic of Ireland by coach (see below conditions for Jersey by air), you are not required to declare any pre-existing medical conditions.


However it is a condition of this policy that you can comply with the following:

1  You are fit to travel and undertake your planned trip.

2  You are not travelling against medical advice or would have been if you had consulted your doctor.

3  You are not travelling with the purpose of having medical treatment or consultation.

4  You are not awaiting the outcome of any medical tests or an appointment at a medical facility for any medical investigations.


Jersey by Air insurance

If you are travelling on the tour Jersey by air the following additional conditions apply:

You will not be covered for any directly or indirectly related claims (see policy document for more details) arising from the following if at the time of taking out this insurance or booking your journey (whichever is later), you:

a  are being prescribed regular medication;

b  have received treatment for or had a consultation with a doctor or hospital specialist for any medical 
condition in the past 2 years;

c  are being referred to, treated by or under the care of a doctor or a hospital specialist;

d  are awaiting treatment or the results of any tests or investigations;



The condition(s) has (have) been declared to and accepted by us in writing.

You should call the Holiday Extras medical line on 0845 345 8106 (Monday-Friday, 8am-7pm and Saturday 8.30am-5pm) if:

  • You need to declare a medical condition;
  • You develop a medical condition after your policy was issued;
  • Your existing condition changes after your policy was issued;
  • You are unsure whether a medical condition needs to be declared or not.


You are not covered for anything caused directly or indirectly by you suffering from stress, anxiety or depression unless it has been investigated and diagnosed as such by a Consultant specializing in the relevant field, who must confirm in writing at your cost that you are fit enough to take this trip.


Please note our Holiday Travel Insurance Scheme is only available to United Kingdom residents.

Guideissue is an Appointed Representative of Holiday Extras Ltd who are authorized and regulated by the Financial Conduct Authority.